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What Is Context Marketing? Start from the Customer’s Situation

AEKO3 min readUpdated

A keyword does not say who is looking or why. A question to an AI carries the customer’s situation. Context marketing finds that situation and puts it into product information, search, ads, and the store.

A keyword carries no situation

People have typed two or three words into a search box, such as “quiet refrigerator”. Those words do not say who is looking or why. Someone choosing a large refrigerator for a family and someone kept awake by a hum in a studio apartment type the same thing.

Product information written for the keyword often stopped at including the word “quiet”.

People describe their situation to AI

A question to an AI is a sentence. For example: “I live in a studio and the refrigerator noise bothers me at night. Can you recommend a quiet one?”

The question says who is asking (someone living in a studio), where (a room where the bed is close to the refrigerator), and why (noise at night). AEKO calls the customer’s situation and need the context.

Product information needs evidence that answers the situation

An AI picks products that fit the situation in the question and explains why. If the product information says nothing about that situation, the AI has no evidence to use.

Check that the three things below exist as text in your product information. Evidence does not guarantee a recommendation. Without it, though, a product is hard to connect to the question.

  • Who it is for: the people the product fits, such as single-person households or studio residents
  • When it is used: the time and place, such as at night in a bedroom
  • Why it is needed: facts that answer the need, such as the noise level in decibels

Context marketing finds the customer’s situation and puts it in four places

Context marketing starts from the customer’s situation, not the keyword. Once you have found the situation, put what answers it in the four places below.

Context marketing finds the customer’s situation and puts it in four places
WhereWhat goes there
Product informationWrite the facts that answer who, when, and why as text on the product page and in structured data.
SearchAsk an AI the question for that situation and check whether your brand appears in the answer and which sources are used.
AdsWrite ad copy for the same situation and review it against the product facts.
StorePut the situations from products and reviews on store pages that AI and agents can read.

The situation is already in what customers say

Context is not something you invent. It is already written in reviews, customer questions, and support records. One review line such as “I am sensitive to noise in my studio, and it stays quiet at night” can be the starting point for a question to track and for a product description.

Keep the customer’s experience and the product’s facts separate. A review shows why the customer chose the product. A specification shows what the product actually supports.

How AEKO divides the work

AEKO is a Context Marketing Platform. Explore evidence in Context Search, observe visibility in AI answers in Context AEO, and continue into ad and content work in Context AI Marketing. AEKO Shop is a separate Context Commerce product.

Start with one main product and write down three situations from its reviews. Ask an AI with those situations and you can see how your product is introduced.

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Frequently asked questions

Does context marketing replace keyword marketing?

No. Keyword search is still used. Context marketing adds evidence that answers the customer’s situation to product information and ads, for AI answers where customers describe that situation in a sentence.

Where do I find context?

In customer reviews, questions, and support records. The reasons for buying and the situations of use that customers state themselves are the starting point.