Get started
Browse guides
Guides

Getting started

Connect your store and reviews, then set up your first tracking prompts.

4 min readDocument reviewed

Before you start

Prepare an AEKO account, a domain, and store connection permissions. On Starter, choose tracking prompts directly from product information. Check Pro-and-above access for review integrations, contexts, content publishing, ads, and hosted automations.

Step by step

  1. Choose your plan and domain during onboarding. If you started in the Shopify app, continue its installation and billing flow.
  2. Connect Shopify or Cafe24 in Settings → Store integrations. When sync finishes, confirm that the actual products appear under Products.
  3. On Pro and above, connect a source under Reviews and check product associations. On Starter, use product attributes to write relevant customer questions and continue to tracking setup.
  4. On Pro and above, use Contexts to review buying situations and prompt candidates. Narrow the questions by product attributes, purchase purposes, and competitor alternatives.
  5. Set prompts and supported markets and engines under Tracked prompts. Open actual answers and source links after the first collection completes.

Check the result

You should have connected products and your first tracked prompts. Answers may not be available immediately. Check the refresh schedule and collection status before interpreting results.

If something goes wrong

  • If products are missing, check store address, permissions, and sync status.
  • If you reach a tracking limit, revisit priorities or adjust your plan.
  • Treat missing values as missing data, not zero, until collection is complete.

Related guides